Index: lams_tool_larsrc/src/java/org/lamsfoundation/lams/tool/rsrc/web/action/LearningAction.java
===================================================================
diff -u -r616c884cc5e2b381c734ccd724470be5b2a7f1af -re7d362ffe67c9125bceb715a6abfafb9c31df502
--- lams_tool_larsrc/src/java/org/lamsfoundation/lams/tool/rsrc/web/action/LearningAction.java	(.../LearningAction.java)	(revision 616c884cc5e2b381c734ccd724470be5b2a7f1af)
+++ lams_tool_larsrc/src/java/org/lamsfoundation/lams/tool/rsrc/web/action/LearningAction.java	(.../LearningAction.java)	(revision e7d362ffe67c9125bceb715a6abfafb9c31df502)
@@ -156,7 +156,8 @@
 		IResourceService service = getResourceService();
 		ResourceUser resourceUser = null;
 		if ( mode != null && mode.isTeacher() ) {
-			//monitoring mode - user is specified in URL
+			// monitoring mode - user is specified in URL
+			// resourceUser may be null if the user was force completed.
 			resourceUser = getSpecifiedUser(service, sessionId, 
 					WebUtil.readIntParam(request, AttributeNames.PARAM_USER_ID, false));
 		} else {
@@ -169,7 +170,7 @@
 		resource = service.getResourceBySessionId(sessionId);
 
 		//check whehter finish lock is on/off
-		boolean lock = resource.getLockWhenFinished() && resourceUser.isSessionFinished();
+		boolean lock = resource.getLockWhenFinished() && resourceUser !=null && resourceUser.isSessionFinished();
 		
 		
 		//check whether there is only one resource item and run auto flag is true or not.
@@ -189,18 +190,19 @@
 		
 		// get notebook entry
 		String entryText = new String();
-		NotebookEntry notebookEntry = service.getEntry(sessionId, CoreNotebookConstants.NOTEBOOK_TOOL, 
-				ResourceConstants.TOOL_SIGNATURE, resourceUser.getUserId().intValue());
-		
-		if (notebookEntry != null) {
-			entryText = notebookEntry.getEntry();
+		if ( resourceUser != null ) {
+			NotebookEntry notebookEntry = service.getEntry(sessionId, CoreNotebookConstants.NOTEBOOK_TOOL, 
+					ResourceConstants.TOOL_SIGNATURE, resourceUser.getUserId().intValue());
+			if (notebookEntry != null) {
+				entryText = notebookEntry.getEntry();
+			}
 		}
 		
 		//basic information
 		sessionMap.put(ResourceConstants.ATTR_TITLE,resource.getTitle());
 		sessionMap.put(ResourceConstants.ATTR_RESOURCE_INSTRUCTION,resource.getInstructions());
 		sessionMap.put(ResourceConstants.ATTR_FINISH_LOCK,lock);
-		sessionMap.put(ResourceConstants.ATTR_USER_FINISHED, resourceUser.isSessionFinished());
+		sessionMap.put(ResourceConstants.ATTR_USER_FINISHED, resourceUser !=null && resourceUser.isSessionFinished());
 		
 		sessionMap.put(AttributeNames.PARAM_TOOL_SESSION_ID,sessionId);
 		sessionMap.put(AttributeNames.ATTR_MODE,mode);
@@ -244,7 +246,8 @@
 		}
 		
 		//set complete flag for display purpose
-		service.retrieveComplete(resourceItemList, resourceUser);
+		if ( resourceUser !=null )
+			service.retrieveComplete(resourceItemList, resourceUser);
 		
 		sessionMap.put(ResourceConstants.ATTR_RESOURCE,resource);
 		
Index: lams_tool_nb/src/java/org/lamsfoundation/lams/tool/noticeboard/web/NbLearnerStarterAction.java
===================================================================
diff -u -rd162cd0f7ef5b8dea112a9a16f2cef3adad4f61d -re7d362ffe67c9125bceb715a6abfafb9c31df502
--- lams_tool_nb/src/java/org/lamsfoundation/lams/tool/noticeboard/web/NbLearnerStarterAction.java	(.../NbLearnerStarterAction.java)	(revision d162cd0f7ef5b8dea112a9a16f2cef3adad4f61d)
+++ lams_tool_nb/src/java/org/lamsfoundation/lams/tool/noticeboard/web/NbLearnerStarterAction.java	(.../NbLearnerStarterAction.java)	(revision e7d362ffe67c9125bceb715a6abfafb9c31df502)
@@ -176,6 +176,7 @@
             	nbService.addUser(toolSessionID, nbUser);
             }
         } else {
+        	// user will not exist if force completed.
             userID = getUserIDFromURLCall(request);
     	    nbUser = nbService.retrieveNbUserBySession(userID, toolSessionID);
      		readOnly = true;
@@ -190,10 +191,7 @@
         request.setAttribute("reflectInstructions", nbContent.getReflectInstructions());
 	    request.setAttribute("reflectOnActivity", nbContent.getReflectOnActivity());
 	    
-	    Boolean userFinished = false;
-	    if (nbUser.getUserStatus().equals(NoticeboardUser.COMPLETED)) {
-	    	userFinished = true;	    	
-	    }
+	    Boolean userFinished = (nbUser!=null && NoticeboardUser.COMPLETED.equals(nbUser.getUserStatus()));
         request.setAttribute("userFinished", userFinished);
 	    
 	    /*