Index: lams_common/src/java/org/lamsfoundation/lams/qb/QbUtils.java
===================================================================
diff -u -rb074034d65483c22c90989799ad534947078bd98 -reebd98dce318486b1b04b5d683404622517af1e8
--- lams_common/src/java/org/lamsfoundation/lams/qb/QbUtils.java	(.../QbUtils.java)	(revision b074034d65483c22c90989799ad534947078bd98)
+++ lams_common/src/java/org/lamsfoundation/lams/qb/QbUtils.java	(.../QbUtils.java)	(revision eebd98dce318486b1b04b5d683404622517af1e8)
@@ -100,12 +100,12 @@
 				Collectors.toCollection(LinkedHashSet::new)));
     }
 
-    public static boolean isVSAnswerAllocated(String option, String answer, boolean isCaseSensitive) {
-	if (StringUtils.isBlank(option) || StringUtils.isBlank(answer)) {
+    public static boolean isVSAnswerAllocated(String option, String normalisedAnswer, boolean isCaseSensitive) {
+	if (StringUtils.isBlank(option) || StringUtils.isBlank(normalisedAnswer)) {
 	    return false;
 	}
 	return QbUtils.normaliseVSOption(option).stream()
-		.anyMatch(s -> isCaseSensitive ? s.equals(answer) : s.equalsIgnoreCase(answer));
+		.anyMatch(s -> isCaseSensitive ? s.equals(normalisedAnswer) : s.equalsIgnoreCase(normalisedAnswer));
     }
 
     /**
Index: lams_tool_scratchie/src/java/org/lamsfoundation/lams/tool/scratchie/service/ScratchieServiceImpl.java
===================================================================
diff -u -r0e096dc12d51aa84a925f05454e6dd973c99d94f -reebd98dce318486b1b04b5d683404622517af1e8
--- lams_tool_scratchie/src/java/org/lamsfoundation/lams/tool/scratchie/service/ScratchieServiceImpl.java	(.../ScratchieServiceImpl.java)	(revision 0e096dc12d51aa84a925f05454e6dd973c99d94f)
+++ lams_tool_scratchie/src/java/org/lamsfoundation/lams/tool/scratchie/service/ScratchieServiceImpl.java	(.../ScratchieServiceImpl.java)	(revision eebd98dce318486b1b04b5d683404622517af1e8)
@@ -1100,7 +1100,8 @@
 	String name = correctAnswersGroup.getName();
 
 	for (String userAnswer : userAnswers) {
-	    if (QbUtils.isVSAnswerAllocated(name, userAnswer, qbQuestion.isCaseSensitive())) {
+	    String normalisedQuestionAnswer = QbUtils.normaliseVSAnswer(userAnswer);
+	    if (QbUtils.isVSAnswerAllocated(name, normalisedQuestionAnswer, qbQuestion.isCaseSensitive())) {
 		return true;
 	    }
 	}
@@ -1144,7 +1145,8 @@
 	for (ScratchieAnswerVisitLog userLog : userLogs) {
 	    if (userLog.getQbToolQuestion().getUid().equals(item.getUid())) {
 		itemAttempts++;
-		if (correctVsaOption != null && QbUtils.isVSAnswerAllocated(correctVsaOption, userLog.getAnswer(),
+		String normalisedQuestionAnswer = QbUtils.normaliseVSAnswer(userLog.getAnswer());
+		if (correctVsaOption != null && QbUtils.isVSAnswerAllocated(correctVsaOption, normalisedQuestionAnswer,
 			qbQuestion.isCaseSensitive())) {
 		    break;
 		}